These terms and conditions of business shall apply to all contracts and orders made with clients by Bannerofchina Industry Corporation Ltd. (Hereafter referred to as Bannerofchina)
PRICES: All prices quoted are strictly net, exclusive of graphic design, artwork preparation to print, scans or installation unless specifically stated. All quotations are valid for 30 days from issue and are subject to view of customer's originals, disks, artwork, and detailed instructions. Bannerofchina reserves the right to alter the price and terms of the quotation if, upon inspection of the clients order, they differ significantly from the specification or timescales understood by Bannerofchina when the quotation was given. Prints are quoted for direct output only from client¡¯s print ready file.
LEAD TIME: Production lead times commence from receipt of purchase order, cleared payment and any other relevant information. If applicable, production will only commence upon receipt of print ready digital artwork. Lead times could extend if any additional work or special requirements are ordered not included in the original quotation or if there is a delay in client's approval of any required proofs. Production lead times are subject to confirmation at time of placing the purchase order.
TERMS OF PAYMENT: Full payment with purchase order from customers to commence production and/or dispatch of goods.
COLOUR MATCHING: All orders are accepted on the understanding that it is not always possible to guarantee an accurate colour balance and Bannerofchina will not be liable for failure to do so. Without special instructions or colour guide colour reproduction will be at the discretion of our experienced technicians. Colour matching cannot be guaranteed between prints from the same origination printed at different times.
SERVICE AND DELIVERY: Upon receipt of your order you will be asked to sign for the goods received in good condition. Please check your delivery thoroughly as claims for damages will not be accepted once the delivery note has been signed for in good condition. Any shortages or damage must be noted on the carriers paperwork and be reported to Bannerofchina by return. If you are unable to check the contents of the package at that moment in time please sign for the parcel as "UNCHECKED". Any damage incurred to goods in transit should be signed for as damaged and reported to Bannerofchina within 5 working days. Bannerofchina cannot accept any claim for consequential loss no matter how caused.
CLAIMS: Any other issue with goods received from Bannerofchina must be reported to Bannerofchina in writing within 5 working days from receipt of goods by client or his agent. It is necessary that all relevant work and original material be returned to Bannerofchina.
LIABILITY: Bannerofchina will take all reasonable care in handling Client's materials. Bannerofchina advises all Clients to insure their materials for their full value against all risks, loss or damage at all times, including transit to and from Bannerofchina¡¯ s premises. Where original materials are submitted to Bannerofchina on computer disk or other electronic or digital erasable media, the Client is advised to retain a copy for safe keeping. The Client shall inform Bannerofchina in writing, if they do not have additional copies.
FORCE MAJEURE: Bannerofchina shall not be liable for failure to carry out any contract owing to an act of God, war strikes, lock-outs, fire, storm, breakdown of machinery or any other cause above and beyond our control or owing to inability to procure materials or services except at increased prices.